This document contains all rules, terms of use, and responsibilities you need to understand before using the hpm88 platform. Please read carefully — understanding these terms protects your rights as a member.
Key things you need to know before getting started. Full details are available in the sections below.
Registration and use of the hpm88 platform is only permitted to individuals aged 18 and above. Identity verification (KYC) is required to confirm member eligibility.
Each individual is only permitted to hold one active account at hpm88. Registration of multiple accounts by the same individual or from the same IP address is strictly prohibited.
All bonuses and promotions offered by hpm88 are subject to the specified wagering requirements. Bonuses cannot be withdrawn before the requirements are met.
Hpm88 processes all withdrawal requests within 15–60 minutes. Withdrawals are only permitted to a bank account or e-wallet registered under the same member's name.
Member personal data is protected under hpm88's Privacy Policy, which complies with applicable data protection laws in Malaysia. No data is shared without consent.
Hpm88 reserves the right to suspend or close any account found to be involved in fraud, bonus abuse, hacking, or any activity that violates these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and hpm88 ("Platform", "We" or "hpm88") regarding the use of the website, mobile application and all services provided under the domain hpm88.net.
Hpm88 is an online entertainment platform operating under a recognized license and subject to applicable regulations and laws. The platform is designed to provide a safe, fair, and responsible digital entertainment experience to its members.
By accessing, registering, or using any part of the hpm88 platform, you hereby confirm that you have read, understood, and agreed to be fully bound by these Terms, including all policies and guidelines referenced within. If you are using the platform on behalf of an organization or other entity, you also confirm that you have the authority to bind that entity to these Terms.
To be eligible to register and use the hpm88 platform, you must meet all of the following requirements:
Hpm88 reserves the right to request proof of identity at any time to verify member eligibility. Required documents may include a national ID, passport, utility bill, or bank statement. This identity verification (KYC) process is a protective measure for all members and a legal compliance requirement.
During registration, you are required to provide accurate, complete and up-to-date information. All information submitted must belong to you and not to any other individual. hpm88 is not liable for any losses arising from incorrect or incomplete registration information provided by members.
Each individual is only permitted to own and operate one (1) active account at hpm88 at any time. This includes accounts registered using different names, different email addresses or other methods to circumvent this limit. Violation of this rule may result in the closure of all related accounts and forfeiture of all account balances.
You are solely responsible for keeping your password and login credentials confidential. hpm88 will never ask for your password via email, SMS, or any channel outside the platform. If you suspect your account has been accessed without authorization, contact our support team immediately.
You are responsible for ensuring your account information is always up to date and accurate. Any changes to personal details such as phone number, email address, or banking information must be reported to hpm88 promptly through official customer support channels.
| Action | Status | Description |
|---|---|---|
| 1 Account Per Individual | ✔ Mandatory | Multiple accounts from the same individual are strictly prohibited |
| Account Sharing | ✘ Not Allowed | Accounts cannot be shared with other individuals |
| Account Sale / Transfer | ✘ Not Allowed | Account ownership transfers are not permitted |
| KYC Verification | ✔ Required | Required before your first withdrawal is processed |
Hpm88 accepts a wide range of payment methods popular among Malaysia users, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and USDT. All deposit transactions are processed instantly and are typically credited to your account within minutes.
The minimum deposit at hpm88 is RM 30 for most payment methods. Maximum daily deposit limits may vary depending on the payment method and your VIP membership status. Full details can be reviewed in the deposit section of the platform.
You confirm that all funds deposited into your hpm88 account are from legitimate sources and not proceeds of any unlawful activity. hpm88 complies with strict anti-money laundering (AML) regulations. Any suspicious transactions will be investigated and reported to the relevant authorities where necessary.
Hpm88 does not charge processing fees on standard deposits. However, third-party payment providers may impose their own charges beyond hpm88's control. Members are advised to review the terms of their respective payment providers.
Hpm88 is committed to processing all valid withdrawal requests within 15 to 60 minutes for most methods. Withdrawals can only be made to a bank account, e-wallet or crypto wallet registered under the same member's name. hpm88 will not process withdrawals to third-party accounts for security and legal compliance reasons.
While hpm88 strives to process all withdrawals as quickly as possible, there are certain situations where processing may take longer — including during security review periods, additional document verification or third-party technical disruptions. hpm88 will notify members of any unusual delays.
Hpm88 offers a variety of bonuses and promotions from time to time to add value to the member experience. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. General conditions that apply to all hpm88 bonuses are as follows:
Most bonuses at hpm88 are subject to wagering requirements before winnings from that bonus can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) of the bonus amount received. For example, if you receive a RM 100 bonus with a 30x wagering requirement, you must place a total of RM 3,000 in bets before winnings can be withdrawn.
Hpm88 uses an advanced detection system to identify and prevent bonus abuse. The following actions are considered bonus abuse and may result in bonus forfeiture and account closure:
All bonuses have a set validity period. Unused bonuses or unfulfilled wagering requirements within the specified period will expire automatically without any compensation. Bonus expiry dates can be checked under "My Promotions" in your account.
All games available on the hpm88 platform — including video slots, Live Casino, sports betting and table games — operate according to their respective game rules. These rules are displayed within each game and members are advised to read them before playing.
All games at hpm88 use RNG (Random Number Generator) that has been certified by independent international bodies, including iTech Labs. This ensures every game outcome is fully random and cannot be manipulated by any party, including hpm88 itself.
In the rare event that a game experiences a technical error or system malfunction, hpm88 reserves the right to void the affected round or bet and refund the wagered amount to the member. No winnings obtained through a system error will be paid out.
The use of specialized software, bots, algorithms, or any unfair method to gain an advantage in gameplay is strictly prohibited. hpm88 employs advanced fraud detection technology, and any account proven to use such methods will be closed immediately.
| Game Type | Provider | Certified RNG |
|---|---|---|
| Video Slots | Pragmatic Play, PG Soft, Habanero | ✔ Yes |
| Live Casino | Evolution Gaming, Pragmatic Live | ✔ Yes |
| Table Games | Multiple Licensed Providers | ✔ Yes |
| Sports Betting | Licensed Sports Providers | ✔ Yes |
Hpm88 implements multiple high-grade security measures to protect member accounts and funds. 256-bit SSL encryption is applied to all communications between your browser and hpm88 servers, ensuring sensitive information is always protected from unauthorized access.
However, account security is a shared responsibility. You are required to:
Hpm88 believes that healthy entertainment is responsible entertainment. We fully support the principles of responsible gaming and provide a range of control tools to help members manage their gaming activity wisely.
Hpm88 members can set the following limits through the account settings section:
If you find yourself experiencing any of the following signs, we encourage you to seek help immediately: gambling with money you cannot afford to lose, neglecting personal or work responsibilities to play, going into debt to fund gambling, or feeling an uncontrollable urge to keep playing. For more information, visit the Responsible Gaming us.
Hpm88 reserves the right to suspend or close any member account, whether temporarily or permanently, for the following reasons:
In cases where an account is suspended pending investigation, any legitimate balance will be returned to the member once the investigation concludes and no breach of terms is established. If a breach is proven, hpm88 reserves the right to forfeit any balance associated with the fraudulent activity.
If you wish to close your hpm88 account voluntarily, please contact our customer support team via Live Chat or email. Before closure, ensure all eligible balances have been withdrawn. Any remaining funds in the account after a member-requested closure will be processed within 5–7 business days.
Hpm88 is not liable for any indirect, incidental, special, or consequential losses arising from the use of the platform, including but not limited to: data loss, loss of income, business interruption, or reputational damage. hpm88's maximum liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days prior to the liability claim arising.
Hpm88 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Any amendments take effect immediately upon publication on the hpm88 website. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable conditions.
Your continued use of the hpm88 platform after any amended Terms are published constitutes your acceptance of those amended Terms. If you do not agree with the changes made, please discontinue use of the platform and contact us to close your account.
These Terms and Conditions are governed and interpreted in accordance with the applicable laws under hpm88's licensing jurisdiction. Any dispute arising from or relating to these Terms shall first be resolved through good-faith consultation between the member and hpm88 management.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer it to binding arbitration in accordance with the established procedures. The arbitration decision is final and binding on both parties.
For any enquiries regarding these Terms and Conditions, please contact the hpm88 legal team via our support email at [email protected].
We write terms that are easy to understand — not to confuse, but to fully protect your rights.
Hpm88's Terms are written in plain language that all members can easily understand — not convoluted legal jargon. We believe every member has the right to fully understand their rights and responsibilities.
Hpm88 does not hide important conditions in fine print. All bonus terms, withdrawal limits, processing timeframes, and account policies are openly disclosed and easily accessible to all members.
Your personal data is protected under ISO 27001 security standards and 256-bit SSL encryption. hpm88 never sells or shares member data with third parties without your consent.
Hpm88's Terms are updated periodically to reflect changes in law, technology and industry practices. Every update is designed to strengthen member protections, not the contrary.
If there is any part of these Terms you do not understand or would like clarified, hpm88's customer support team is available 24 hours a day via Live Chat.
Hpm88's Terms are designed to protect both parties — members and the platform. We set clear, consistent and fair rules so that every member receives equal treatment without bias.