Play for fun, not as an escape. hpm88 provides self-control tools, flexible betting limits, and professional support to help every Malaysian member enjoy a healthy, balanced entertainment experience.
We give you full control to manage your own gaming experience. Here are the tools available in your hpm88 account.
Set the maximum deposit amount you allow within a day or a week. Once this limit is reached, the hpm88 system will automatically stop any additional deposits until the limit period resets.
Set the maximum loss amount you are willing to absorb within a given period. Once the loss limit is reached, your account will be automatically blocked from placing new bets for that period.
Set how long you want to play in a single session. hpm88 will send a reminder when your time limit is approaching and automatically end the session to help you take a break.
Need a short break? Use the cool-off feature to temporarily suspend access to your account — from 24 hours up to 6 weeks. Once the period ends, your account is automatically reactivated.
If you feel you need to stop for a longer period, self-exclusion lets you close your account for between 6 months and 5 years. This option cannot be reversed before the period ends.
You can opt out of receiving promotional communications or offers from hpm88 at any time. Simply update your preferences in your account settings.
Responsible gaming means playing within your own means — in terms of time, money, and emotions. At hpm88, we believe online entertainment should be a fun activity that does not cause financial stress or personal problems for any member.
The majority of hpm88 members play in a healthy, controlled way. They set clear budgets, know when to stop, and treat it purely as entertainment — not as a source of income or a way to solve financial problems. This is the approach we encourage for all our members across Malaysia.
We also recognize that some individuals may find it difficult to control their gaming habits. That is why hpm88 invests in comprehensive self-control tools, support staff training, and partnerships with professional assistance organizations — not because it is required, but because we genuinely care about the well-being of our members.
One important thing all hpm88 members should understand is that online gaming — whether Slots, Live Casino, or Sports Betting — is a form of entertainment that involves an element of chance. No strategy or system can guarantee consistent wins over the long term.
Think of your gambling spend as an entertainment cost, just like a movie ticket or a restaurant dinner. Set your entertainment budget, and once that limit is reached, stop and enjoy other activities. Never try to "chase back" your losses — it's one of the most dangerous habits in gambling.
Hpm88 fully supports this approach. All our promotions and offers are designed to enhance your gaming experience, not to push you to spend beyond your means. If any hpm88 promotion doesn't align with your limits, you are free to opt out.
Responsible gaming is a shared commitment between hpm88 and its members. We do our part by providing control tools, staff training, and professional support. You do your part by playing within your set limits and seeking help when needed.
If you have a family member or friend you believe is struggling with a gambling problem, encourage them to reach out to the hpm88 support team or seek help from a professional organisation. Acting early can make a significant difference in someone's life.
Hpm88 has a zero-tolerance policy toward participation by anyone under 18. All members must complete a strict identity verification (KYC) process before making any deposit or accessing real-money games. Valid identification is required, and any account suspected of belonging to an underage individual will be suspended immediately pending investigation.
We also encourage parents and guardians to install parental control software on devices accessible to children to prevent exposure to online gambling content.
You're using money meant for essentials like rent, bills, or food to gamble.
You continue playing after reaching your set limits, or try to "chase back" your losses.
You're hiding your gambling habits from close family or friends.
You feel restless, irritable, or stressed when you're unable to play.
You're borrowing money or selling assets to fund your gambling.
Online gaming is affecting your work performance, relationships, or mental health.
Answer the following questions honestly to assess your gambling habits:
The self-exclusion limitsetting process at hpm88 is designed to be simple and quick. Follow these steps:
Access your account via the hpm88 website or official mobile app. Always use your own login credentials.
Click your profile icon at the top right of the screen, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose from deposit limits, loss limits, session time limits, cool-off periods, or self-exclusion based on your needs.
Enter the amount or duration you prefer. The hpm88 system will take effect immediately once you confirm the setting.
Confirm your settings. Limits will be active immediately. You will receive a confirmation email as a record. To reduce a limit, a24-hour cooling period applies for security purposes.
A practical guide to keeping your experience at hpm88 enjoyable and in control at all times.
Decide how much money you are willing to spend before starting a game. Think of it as the cost of entertainment and stick to that limit firmly.
Avoid playing when you're feeling stressed, angry, sad, or under the influence of alcohol. Decisions made in an emotionally unstable state are rarely sound ones.
Take a break every 30 to 60 minutes. Stand up, drink some water, do a light stretch. Breaks help you stay clear-headed and make better decisions.
"Chasing losses" is one of the most dangerous habits in gambling. If you've hit your loss limit, stop. Tomorrow is a new day.
Keep online gaming a small part of your life. Make time for family, friends, hobbies, and healthy physical activities.
Don't wait until there's a problem to set limits. Use hpm88's deposit, loss, and time control tools from the start as a best practice.
Review your gaming history and transactions regularly in your hpm88 account. This gives you a clear picture of your playing habits and spending.
Don't wait until things get serious. If you start feeling like you're losing control, contact hpm88 support or seek professional help immediately.